Thank you very much for your continued support of WACHA.

Please note our shipping schedule and customer support availability during the New Year holiday period, as outlined below.

◇ Shipping Information

Shipping Holiday Period
December 30, 2025 – January 4, 2026 (JST)

Last shipment before the holiday
Orders placed by the morning of December 29, 2025

Orders placed after 12:00 PM (JST) on December 29
will be shipped sequentially starting from January 5, 2026.

◇ Customer Support

Support Holiday Period
December 27, 2025 – January 4, 2026 (JST)

All inquiries received during this period will be replied to
sequentially from January 5, 2026 onward.

Orders are accepted 24 hours a day, even during the holiday period.
Please note that shipping and replies may take slightly longer than usual after the holidays.

We sincerely appreciate your understanding,
and we hope you enjoy a calm and mindful tea moment as the year comes to a close.