Good news for customers outside Japan! You can now purchase your favorite WACHA products from our BASE shop and have them shipped directly to your country using Buyee, a trusted proxy purchase and international delivery service.

Whether you are in Asia, Europe, North America, or Africa, Buyee makes overseas shopping simple, affordable, and secure.

🛍 What is Buyee?

Buyee is a professional proxy purchase service designed for international customers who cannot directly buy products from Japan.
On behalf of overseas users, Buyee purchases requested items from Japanese sellers (including WACHA) and ships them worldwide.

From communication to payment processing and shipping from Japan to your country, Buyee handles the entire process, ensuring a smooth and reliable experience.

🏢 About the Operating Company – Tenso, Inc.

Buyee is operated by Tenso, Inc., a wholly owned subsidiary of BEENOS Inc., a company listed on the Tokyo Stock Exchange (Prime Market: 3328).
Founded in 2008, Tenso has over 15 years of experience in cross-border e-commerce and international logistics.

Why Tenso, Inc. is a trusted partner:

• ✅ Backed by a publicly listed parent company, ensuring financial transparency and accountability
• ✅ Partnerships with major Japanese platforms such as Yahoo! Japan Auctions, Mercari, Rakuten, and ZOZOTOWN
• ✅ Millions of successful transactions across 100+ countries
• ✅ Multilingual customer support (English, Chinese, and more)
• ✅ Strong privacy and security measures to protect your personal and payment information

For more details, visit:

• Official Buyee site: https://www.tenso.com/en
• BEENOS Inc.: https://www.beenos.com/en/

📦 How to Order from WACHA Using Buyee

When you access our shop from outside Japan, an overseas order cart powered by Buyee will appear automatically.

Quick 3-Step Ordering Process:

1. Add your favorite WACHA products to the overseas cart.
2. Complete your order via Buyee’s checkout.
3. Wait for your order to be delivered internationally.

Detailed Buyee Process:

1. Overseas customer initiates a purchase via Buyee from WACHA’s BASE shop.
2. A Buyee agent places the order with WACHA on the customer’s behalf.
3. WACHA confirms the order.
4. WACHA ships the product to Buyee’s domestic warehouse in Japan.
5. Buyee inspects the item and finalizes the transaction review.
6. Buyee ships the product to the customer’s international address.
   
   
   

   When your package arrives at the warehouse, we will notify you to the registered email address on your Buyee account.
   > Delivery procedure

   We will ship after you have selected the shipping method and paying the international shipping fee. Please wait until delivery.

   > About the estimated delivery time

🌍 Available Countries & Regions

Buyee ships to a wide range of destinations across Asia, North America, Europe, Oceania, the Middle East, South America, and Africa, including major markets like the United States, Canada, the UK, France, Germany, Australia, Singapore, Hong Kong, and more.

💰 Cost Details

When ordering through Buyee, your total cost will include:

• Product price
• Domestic shipping within Japan
• Buyee proxy purchase fee of 300 yen per order
• International shipping fees (multiple options available via Buyee)

Contact Us – Your Gateway to International Orders

If you have any questions about using Buyee for international orders from our WACHA BASE shop, our dedicated support team is here to help—365 days a year, in 10 languages.

https://buyee.jp/helpcenter/guide

Start your overseas shopping journey today and enjoy premium Japanese products from WACHA, delivered to your door—no matter where you are in the world.

Contact Buyee Customer Support

For inquiries about ordering, shipping, or payment via Buyee, please contact them directly:

• 📩 Buyee Contact Form: https://buyee.jp/helpcenter/guide/inquiries?lang=en
• 🌐 Available in: English, Traditional Chinese, Simplified Chinese, Thai, Indonesian, Korean, Russian, Spanish, German, and Japanese.
• 📅 Support available 365 days a year.

Tip: All international order-related questions should be directed to Buyee’s support team for the fastest and most accurate assistance.